Scottish Widows error forces employer to reverse AE payroll

clock

An employer auto-enrolling its staff at the end of November was forced to reverse its payroll after a Scottish Widows error led to last-minute changes in its fee structure.

PP publisher Incisive Media was forced to postpone auto-enrolment (AE) staging a week before the first deductions took place or face large fees from its adviser. The misunderstanding resulted fr...

To continue reading this article...

Join Professional Pensions

  • Unlimited access to real-time news, analysis and opinion from the industry
  • Receive our in-depth monthly magazine in either print or digital format
  • Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space
  • Receive important and breaking news stories selected by the Editors in our daily newsletter
  • Hear from industry experts and other forward-thinking leaders
  • Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date

Join now

 

Already a Professional Pensions member?

Login

More on Defined Contribution

The case for greater engagement during decumulation

The case for greater engagement during decumulation

James Carter looks at providing value for money during retirement

James Carter
clock 25 September 2023 • 3 min read
Izat: Pensions dashboards have the potential to 'radically change' people’s ability to understand and manage their pension savings

Standard Life and Moneyhub set out plans for commercial pensions dashboard delivery

Deal will see dashboard ready to launch as soon as FCA approval process is in place

Jonathan Stapleton
clock 25 September 2023 • 3 min read
AE extension bill 'important step forward' in boosting outcomes

AE extension bill 'important step forward' in boosting outcomes

Industry welcomes bill becoming law but warns implementation must follow promptly

Martin Richmond
clock 19 September 2023 • 9 min read
Trustpilot