Webb: Too many providers still stuck in old ways

Carmen Reichman
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There are still too many people in financial services who think they can "keep their customers where they want them" by quietly carrying on with old-style practices, Pensions minister Steve Webb has said.

Webb (pictured) said he saw a "diversity" in the pension provider space, which meant some firms were "getting it" whereas others were keeping their heads down, treating customers the way they alway...

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