PO sets minimum compensation for inconvenience of maladministration

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New Pensions Ombudsman (PO) Anthony Arter has introduced a minimum compensation level of £500 for "inconvenience" or "distress" caused by maladministration.

But lawyers said the courts had not reached a final view on whether the ombudsman could award this type of redress. Publishing a factsheet on redress for non-financial injustice earlier this mon...

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