How to successfully communicate with trustees and pension funds
Professional Pension has surveyed scheme trustees and managers about how they prefer to be communicated with. This is what they said...
Communicating with pension schemes is not easy.
First, there are a vast number of such schemes to communicate with, making any such communication difficult. Second, the trustees responsible for the governance of many such schemes conduct their duties largely on a part-time basis, meaning they have limited time in which to engage with their service providers and any marketing communications those providers produce.
As a direct result of this challenge, Professional Pensions decided to survey scheme trustees and managers about how they preferred to be communicated with - using our weekly Pensions Buzz survey to garner responses over the past 12 months.
As part of this study, we looked at a number of different areas - including top tips for winning beauty parades; what trustees and scheme managers believe makes for great customer service in the institutional pensions market; how best to communicate with trustees and managers; and how scheme approaches to corporate hospitality differ.
We hope you find our snapshot research useful - should you have any feedback, or suggestions for questions we should include in future research, please let us know.
Download the full report here.More on Industry
Just one in six schemes report long-term covenant damage
Just one in six (16%) of schemes believe the Covid-19 pandemic has weakened their sponsor’s ability to support them in the long term, research by Willis Towers Watson finds.
Have your say: Should members be allowed to access their pension early to 'borrow' a deposit for buying a house?
In this latest Pensions Buzz we want to know whether you think savers should be allowed to access their pension early in order to buy a house.
Majority of asset managers do not assess gender diversity
Fewer than half of asset managers assess gender diversity as part of their investment analysis, latest research by Redington reveals.
Maps tasked with addressing 'urgent' wellbeing implications of Covid-19
Thirteen recommendations for the Money and Pensions Service (Maps) have been laid out in an independent report to address the “urgent” financial wellbeing implications of the coronavirus pandemic on Britons.
TPR launches discussion on 15-year corporate strategy; key focus on shift to DC
The Pensions Regulator (TPR) has launched its 15-year corporate strategy in the form of a discussion paper, revealing protecting the future financial wellbeing of savers will sit at the heart of its work.
Most read
