Oxfordshire County Council has seen a "significant improvement" to its pension fund governance following action by The Pensions Regulator (TPR).
TPR intervened after no active members of the 20,000-member Local Government Pension Scheme fund received an annual benefit statement in 2014/2015 but almost every active member of the fund has now received a 2017/2018 statement.
TPR published a regulatory intervention report explaining how it worked with the scheme manager to improve the governance and administration of the fund.
The scheme manager initially alerted TPR to the issue in September 2015 after sending a breach of law report stating no annual statements had been issued to members for 2014/2015.
Following the report, 50% of statements were issued the following year and 77% for 2016/2017. Now, 99% of active members have been sent statements for 2017/18.
TPR executive director of frontline regulation Nicola Parish commented: "Our role is to make workplace pensions work and we will act where standards are not met.
"Oxfordshire's inability to issue benefit statements in 2015 was due to poor data and the challenges they faced to improve it. We clearly set out our expectations and worked with them to improve their data. This has resulted in the vast majority of the fund's 20,000 active members receiving the benefit statements they are entitled to."
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