TPO records 6% increase on closed pension complaints

Ombudsman Antony Arter says the last year was successful despite the challenges of Covid-19

Hope William-Smith
clock • 4 min read

The Pensions Ombudsman (TPO) closed 4,853 complaints during the last year – a 6% increase on 2019/20.

TPO's 2020/21 annual report and accounts, published yesterday (22 July), showed the successes of the single application process for all pension complaints, introduced by ombudsman Anthony Arter, wh...

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