Pension education primarily employers' duty, industry says

Poll asked who should hold responsibility for educating savers on workplace pensions

Hope William-Smith
clock • 2 min read
Pensions Buzz respondents were asked who should hold primary responsibility for educating savers about workplace pensions.
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Pensions Buzz respondents were asked who should hold primary responsibility for educating savers about workplace pensions.

A majority of the industry agree employers hold the primary responsibility for educating savers on their workplace pensions, a PP poll shows.

A total 43% of respondents to Pensions Buzz last week selected employers has the main provider of education, ahead of pension schemes, the government, and individual savers themselves.

Only 14% said schemes were primarily responsible, while another 14% said it was for the government to take charge of, and 13% said savers had to do their own work.

"Employers are investing, in some cases, significant sums of money into their employees' pension funds," one pundit said. "It makes sense for them to educate employees to ensure that the contributions by the employer are recognised and understood and, to the extent possible, the employee has a positive experience in relation to their workplace pension."

Another respondent agreed: "It is odd that any employer would contribute large amounts of money to a valuable employee benefit and not tell the employees how to make the most of it."

And while one said employers needed to take the lead, they added that schemes and their trustees should be "sharing the load".

"Ultimately, members need to make choices so also have responsibility to be knowledge about where their money is going and why."

"The schemes receive the money, so have a responsibility to ensure that members are fully aware of the benefits their contributions are paying for," said one.

"Schemes can provide all the information online that a member can need, but if they do not use it, we are no better off," another added.

Many respondents also suggested that schools had a vital role to play in educating children and young adults on the importance of holding a workplace pension before they enter the workforce.

"Finance education needs to start at school," one said. "It is a complex issue and is not ideal to leave just one organisation as each of them has different drivers."

Another agreed: "This has to be done at school age - it should be part of the national curriculum for educating young people as part of getting them ready for life."

Several respondents who said the issue of saver education was primarily a government concern argued that workplace pensions were introduced by the government and therefore sat as part of its jurisdiction.

"For years the industry has gone round the house with this conversation," said one respondent. "It won't be taken up to any great extent on a voluntary basis. If there's an intent to increase saver education, it will have to become mandatory in some degree."

Pensions Buzz is conducted each week to anonymously collate Professional Pensions readers' views on key news and trends. Respondents include actuaries, trustees, investment managers, lawyers, pension scheme administrators, and consultants.
To take part, email our research team here.

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