TPO closed 5,221 pension complaints in 2021/22 year

This is an 8% increase on the year prior despite an 11.7% rise in demand for services

Holly Roach
clock • 2 min read
TPO closed 5,221 pension complaints in 2021/22 year

The Pensions Ombudsman (TPO) closed 5,221 pension complaints in the year to March 2022 – an 8% increase compared to the 12 months prior.

In its annual report and accounts - published yesterday (14 July) - TPO said this "significant increase in productivity" was achieved despite an 11.7% increase in demand for its services. It sai...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Industry

Pensions UK and ABI launch 2026 Pension Attention campaign

Pensions UK and ABI launch 2026 Pension Attention campaign

The campaign uses guidance and a video to urge people to ‘grow your pension’

Holly Roach
clock 04 September 2026 • 1 min read
Good News Corner: Quantum announces winner of 2026 maths prize

Good News Corner: Quantum announces winner of 2026 maths prize

Ciara Moody won the accolade for her work exploring the concept of affine spaces

Jonathan Stapleton
clock 04 September 2026 • 2 min read
People Moves: Week ending Friday 4 September 2026

People Moves: Week ending Friday 4 September 2026

PP brings together all the appointments in the pensions industry over the past week

Professional Pensions
clock 04 September 2026 • 9 min read
Trustpilot