Brightwell launches self-serve retirement journey for BT Pension Scheme members

Provider says move will reduce post volumes and free up administrator time

Jonathan Stapleton
clock • 3 min read
The whole retirement journey process for BTPS members can now be completed securely and quickly online
Image:

The whole retirement journey process for BTPS members can now be completed securely and quickly online

Brightwell has launched a full self-serve online retirement journey for BT Pension Scheme (BTPS) members.

The new service – launched in partnership with Brightwell-owned software provider Procentia and identity verification provider Onfido – uses biometric identity verification and automatically diaris...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Join now

 

Already a Professional Pensions
member?

Login

More on Defined Benefit

One third of DB schemes report rise in running costs

One third of DB schemes report rise in running costs

TPT research finds on average DB scheme running costs rose by 37% in the last year

Martin Richmond
clock 24 September 2024 • 2 min read
Tender Watch: Merseyside Pension Fund appoints Schroders Solutions

Tender Watch: Merseyside Pension Fund appoints Schroders Solutions

LGPS fund appoints Schroders to oversee equity protection strategy

Professional Pensions
clock 24 September 2024 • 1 min read
Professional Pensions' DB Funding Index

Professional Pensions' DB Funding Index

How the funding of defined benefit pension schemes is changing

Jonathan Stapleton
clock 10 September 2024 • 1 min read
Trustpilot