Brightwell launches self-serve retirement journey for BT Pension Scheme members

Provider says move will reduce post volumes and free up administrator time

Jonathan Stapleton
clock • 3 min read
The whole retirement journey process for BTPS members can now be completed securely and quickly online
Image:

The whole retirement journey process for BTPS members can now be completed securely and quickly online

Brightwell has launched a full self-serve online retirement journey for BT Pension Scheme (BTPS) members.

The new service – launched in partnership with Brightwell-owned software provider Procentia and identity verification provider Onfido – uses biometric identity verification and automatically diaris...

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