The Pensions Ombudsman publishes annual report

Ombudsman has exceeded targets on resolving cases and dealt with recruitment and cyber challenges

Jasmine Urquhart
clock • 2 min read
The Pensions Ombudsman publishes annual report

The Pensions Ombudsman (TPO) has published its annual report for 2023/24.

TPO said it had launched a ‘root and branch' review of its operating model following a "build-up of the historical caseload over many years" and extended waiting times, with an "ambitious" corporat...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

Jasmine Urquhart
Author spotlight

Jasmine Urquhart

Senior Correspondent at Professional Pensions

More on Industry

News Digest: Capita confirms Civil Service Pension Scheme data breach

News Digest: Capita confirms Civil Service Pension Scheme data breach

PP brings together all the latest news on pensions from across the national and financial media

Professional Pensions
clock 08 April 2026 • 1 min read
'Slow start' expected for targeted support as rules go live

'Slow start' expected for targeted support as rules go live

Royal London one of the first to get FCA approval

Sophia Panayi
clock 07 April 2026 • 2 min read
Deferred DC membership grows to 23 million

Deferred DC membership grows to 23 million

Figures show membership of deferred private sector DC schemes grew by over two million in a year

Holly Roach
clock 02 April 2026 • 3 min read
Trustpilot