The Pensions Ombudsman publishes annual report

Ombudsman has exceeded targets on resolving cases and dealt with recruitment and cyber challenges

Jasmine Urquhart
clock • 2 min read
The Pensions Ombudsman publishes annual report

The Pensions Ombudsman (TPO) has published its annual report for 2023/24.

TPO said it had launched a ‘root and branch' review of its operating model following a "build-up of the historical caseload over many years" and extended waiting times, with an "ambitious" corporat...

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