AI 'transforming' pensions administration, but still 'long way to go'

Trafalgar House finds that AI is beginning to play an ‘important role’ in admin

Holly Roach
clock • 1 min read
AI 'transforming' pensions administration, but still 'long way to go'

Artificial intelligence (AI) is “transforming” pensions administration, but there is still a “long way to go” with members, Trafalgar House says.

Results of the firm's Trust and Confidence Index revealed AI is "beginning to play an important role" in admin but adoption by scheme members "remains limited", despite growing awareness of AI-driv...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

Holly Roach
Author spotlight

Holly Roach

Deputy Editor at Professional Pensions

More on Admin / Technology

Aegon's pension app Mylo consolidates £135m of savings

Aegon's pension app Mylo consolidates £135m of savings

Mylo registered 111,000 users in six months and one million logins since launch

Jasmine Urquhart
clock 19 March 2026 • 1 min read
Aegon enhances member insights platform

Aegon enhances member insights platform

Members will have access to personalised videos guiding them through pension decisions

Jasmine Urquhart
clock 11 March 2026 • 1 min read
TPR calls for industry vigilance after rise in impersonation fraud

TPR calls for industry vigilance after rise in impersonation fraud

Watchdog teams up with City of London police to issues scam alert to 35,000 professionals

Martin Richmond
clock 11 March 2026 • 3 min read
Trustpilot