AI 'transforming' pensions administration, but still 'long way to go'

Trafalgar House finds that AI is beginning to play an ‘important role’ in admin

Holly Roach
clock • 1 min read
AI 'transforming' pensions administration, but still 'long way to go'

Artificial intelligence (AI) is “transforming” pensions administration, but there is still a “long way to go” with members, Trafalgar House says.

Results of the firm's Trust and Confidence Index revealed AI is "beginning to play an important role" in admin but adoption by scheme members "remains limited", despite growing awareness of AI-driv...

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Holly Roach
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Holly Roach

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