Third of schemes expect considerate spike in member activity when dashboards launch

WTW finds schemes expect 30% to 50% rise in member activity after dashboards launch

Jasmine Urquhart
clock • 1 min read
Third of schemes expect considerate spike in member activity when dashboards launch

Over a third (38%) of pension schemes expect a rise of between 30% and 50% in member activity after dashboards launch, WTW has found.

The survey of 58 trustees and scheme managers last month found the same percentage expected a 10% to 30% increase in activity, with nearly half (46%) expecting this spike to continue for up to a ye...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

Jasmine Urquhart
Author spotlight

Jasmine Urquhart

Senior Correspondent at Professional Pensions

More on Admin / Technology

How AI deepfakes are becoming the new frontier of pension fraud

How AI deepfakes are becoming the new frontier of pension fraud

Eddie Harrison asks how trustees can defend against increasingly sophisticated AI fraud

Eddie Harrison
clock 15 May 2026 • 6 min read
Webinar: Fraud and identity in the pensions industry

Webinar: Fraud and identity in the pensions industry

Event will look at cybercrime trends and developments in identity risk

Professional Pensions
clock 12 May 2026 • 1 min read
Industry urged to move faster on responsible use of AI as admin pressures intensify

Industry urged to move faster on responsible use of AI as admin pressures intensify

Perceptions the technology is a ‘wild west tool’ are incorrect

Jonathan Stapleton
clock 11 May 2026 • 2 min read
Trustpilot