Member experience should be prioritised in buy-ins and buyouts

Hymans Robertson says ‘smoother transition’ will be enabled by good member experience

Jasmine Urquhart
clock • 1 min read
Member experience should be prioritised in buy-ins and buyouts

Member experience should be prioritised during buy-in and buyout transactions, Hymans Robertson has said.

The firm said making member experience central should enable a "smoother transition" and "high level of service", with due diligence on insurers' administration needing to be a key part of selectio...

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Jasmine Urquhart
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Jasmine Urquhart

Senior Correspondent at Professional Pensions

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