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Hayley Mudge: A service list can tell you what a provider does. It can't tell you how well it's equipped to deliver when demands increase or priorities compete
Third-party administration providers may offer many of the same services, but it no longer means they deliver the same capability, KGC Associates research finds.
The evaluation firm – now part of Independent Governance Group – said the results of its 13th administration survey found providers now include an average of 95% of the 31 core administration servi...
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