VfM framework must look past investment performance and charges, says IGG

Trustee firm says framework’s proposed service quality measures are ‘too basic’

Martin Richmond
clock • 2 min read
IGG trustee director and head of policy and external affairs Louise Davey: VfM also extends well beyond investment performance and charges
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IGG trustee director and head of policy and external affairs Louise Davey: VfM also extends well beyond investment performance and charges

The Department for Work and Pensions’ value for money (VfM) framework must look beyond investment performance and charges to ensure it delivers better outcomes for members, Independent Governance Group (IGG) says.

In its response to the VfM framework consultation, which closes for comments on 15 September, IGG said it welcomed the direction of travel for the framework but caveated that "meaningful" compariso...

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