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Kelly Hurren: The ongoing service that members will receive is now a much more prominent consideration in the buyout process
Insurers are increasing investment in member-facing capabilities as member experience becomes more important to the buyout tender process, a new survey from Aon has shown.
The third edition of the firm's Insurer Member Options and Support Post-Buyout survey analysed propositions from the ten bulk annuity insurers currently active in the market. A survey of key dev...
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