Malcolm Mclean says getting the channels of communication right and engaging more openly is a good starting point
I think most of us would accept that good communication with members has always been a necessary part of our pension arrangements. It is true that over the years there has been an improvement in standards...
The Professional Pensions Administration Survey 2020 reveals the rankings of the best third-party administrators and software providers for pension schemes.
Defined benefit (DB) pension trustees without technology-led processes are losing a total of 3,000 days per year, according to Willis Towers Watson (WTW).
Provisional accreditation of professional trustees is necessary to ensure the speedy removal of “unscrupulous individuals”, Dalriada Trustees has said in defence of the process.
Rebecca Morgan looks at the data issues surrounding transfers out and GMP equalisation
The coronavirus crisis has highlighted the need for the industry to embrace technology in order to improve administration processes and data, says Girish Menezes.