Good communications are more important than ever

clock • 3 min read

Malcolm Mclean says getting the channels of communication right and engaging more openly is a good starting point

I think most of us would accept that good communication with members has always been a necessary part of our pension arrangements. It is true that over the years there has been an improvement in...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Admin / Technology

PASA publishes digital transformation guidance

PASA publishes digital transformation guidance

Guidance provides measures to ensure schemes deliver a ‘sustainable’ digital change

Martin Richmond
clock 24 November 2025 • 2 min read
PASA publishes further data guidance

PASA publishes further data guidance

Organisation has launched data quality guidance and a data improvement plan template

Holly Roach
clock 19 November 2025 • 1 min read
People's Pension launches digital pension finding tool

People's Pension launches digital pension finding tool

‘Pension Finder’ service will be free to use for its seven million members

Jasmine Urquhart
clock 14 November 2025 • 2 min read
Trustpilot