Statement season will lead to saver frustration

Sending all statements together will lead to call centre problems, says Kevin Martin

clock • 3 min read
Kevin Martin is group director of customer services at B&CE
Image:

Kevin Martin is group director of customer services at B&CE

The 2017 review of automatic enrolment gave us the simplified annual benefit statement and also hinted at the possibility of a statement season.

Work is now well advanced on making the simpler statement mandatory and, even though we don't have final regulations, scheme compliance teams are beavering away ahead of the standard statement beco...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Defined Benefit

Majority of DB schemes considering surplus extraction, L&G finds

Majority of DB schemes considering surplus extraction, L&G finds

Firm said ‘thorough preparation’ is key for schemes intending to complete a PRT deal

Holly Roach
clock 31 March 2026 • 3 min read
Buyout 'falls away' as run-on becomes 'dominant' endgame option for large schemes

Buyout 'falls away' as run-on becomes 'dominant' endgame option for large schemes

Research shows 70% of the largest DB schemes targeting run-on compared to 4% targeting buyout

Holly Roach
clock 30 March 2026 • 2 min read
Tender Watch: Barnett Waddingham and PIC expand partnership

Tender Watch: Barnett Waddingham and PIC expand partnership

PIC takes on full administration services for two schemes ahead of buyout

Professional Pensions
clock 12 March 2026 • 1 min read
Trustpilot