Communicating GMP reconciliation and rectification

Marianne Thurgood outlines ways to reach every type of scheme member

clock • 4 min read
Communicating GMP reconciliation and rectification

Trustees and pension managers should not overlook the importance of the member communications. Done wrong, they risk causing concern – even panic – amongst members; done right, they present an opportunity to provide reassurance, promote the value of members’ pensions and encourage wider engagement.

The communication challenges… Technical difficulties It is no secret - GMP equalisation is complicated. It is important to make sure members feel informed, but you should not blind them with sc...

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