Trustee comms takeaways from the Capita cyber-attack

Infinite Global looks at why scheme comms are critical to build trust and credibility

clock • 3 min read
Infinite Global's Ryan McSharry and Matthew Gilleard say the Capita cyberattack should encourage trustees to think about communication
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Infinite Global's Ryan McSharry and Matthew Gilleard say the Capita cyberattack should encourage trustees to think about communication

Capita’s cyber-attack in March is reported to have affected as many as 450 UK corporate pension schemes and more than four million savers, making it one of the largest and most public such hacks in British history.

Impacted schemes cover a rollcall of household names such as M&S and Royal Mail, as well as the UK's largest private pension provider the £82bn Universities Superannuation Scheme, which exemplified...

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