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Andy Rose: Every interaction we have with customers reinforces the trust they’ve placed in us
As we approach the middle of National Customer Service Week (7 – 11 October), it’s an ideal time for the pensions industry to reflect on the critical importance of customer care.
At Pension Insurance Corporation (PIC), we manage the pensions of almost 350,000 policyholders, many of whom rely on their pensions as their primary source of income in retirement. Providing excell...
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