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Karla Bradstock is technical & communications manager at Trafalgar House
Pensions administration is one of the most complex areas of the pensions industry. Every day, thousands of transactions, calculations, and decisions rely on precise data and a deep understanding of constantly evolving rules - covering underpins, GMPs, scheme-specific variances, and actuarial factors.
With such an intricate and complex task, however, it is inevitable that errors can arise. When they do, the approach to handling them can make all the difference in minimising impact and maintainin...
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