Communication is essential in a pensions environment governed increasingly by defaults, and with more schemes in distress. James Phillips joined a panel of experts to hear how it can be improved.
Schemes should better communicate to members by tapping into their emotions and developing a coherent strategy, and using specific techniques. Kim Kaveh reports from PP's DC Conference.
A Share Action roundtable hosted by Professional Pensions brought pensions schemes, investors and providers together to talk about how to engage members with responsible investment. Helen Morrissey looks at the challenges and opportunities
Lesley Alexander has been appointed managing director of Ferrier Pearce.
Nigel Ferrier says unprecedented changes in pensions will create losers as well as winners
Nigel Ferrier and Vincent Franklin give their six top tips to help you build a healthy marriage with your members following auto-enrolment.
Trustees must recognise that schemes are consumer products competing for a share of household income, says Ferrier Pearce's Nigel Ferrier.
Helen Morrissey examines how schemes can engage staff over auto-enrolment
Taha Lokhandwala on the mammoth communication exercise of preparing employees for auto-enrolment
For this month's debate...
Matt Gore from Pension Corporation, Nigel Ferrier from Ferrier Pearce and Barry Morse from Babcock International Group Pension Scheme discuss the current trends and strategies in member communications in defined benefit and defined contribution pension...
Jack Jones analyses The Pensions Regulator's annual governance survey, published last week.
Jack Jones says clear comms are of utmost importance
As front page headlines warn of a pensions catastrophe, trustees need to stay calm and make sure they don't "feed the frenzy", scheme communications experts urge.
Andrew Short questions whether the web alone is sufficient to reach an apathetic population and how social media can help boost member engagement.
Industry experts have challenged the view that personalised communication is unsuitable for smaller schemes.
This month the panellists discuss the challenges of communicating with scheme members
Communications specialist Ferrier Pearce has appointed Mike Jones to its pensions creative team as an associate director.
Centrica has appointed Ferrier Pearce to support its pension scheme membership communication.