Partner Insight: Members' evolving needs and expectations are driving changes in scheme administration. As the pensions landscape inevitably continues to change, how will your scheme's approach need to develop to keep pace?
Partner Insight: Increasingly from a scheme perspective, keeping up with routine administration demands is only half of the challenge.
Partner Insight: Member engagement with pension schemes is increasing, giving administrators ever more interactions to deal with. In this article, Aon looks at the increase in requests relating to scheme transfers.
Partner Insight: In recent years, pensions administrators have seen scheme member engagement increase significantly. The advent of pension freedoms in 2015 and the increased choices faced by members have led to a sea-change in the levels and types of...
Access to automation could explain why there is still a large gap in fees for large and small schemes, according to KGC Associates' ninth administration survey. Victoria Ticha looks at the findings