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Naomi Rainey looks at McDonald’s' auto-enrolment journey

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The nature of McDonald's business makes it a complex organisation. As a major UK high street presence, the fast food retailer employs 35,000 employees directly as well as having 57,000 workers in around 160 franchises.

McDonald's' auto-enrolment (AE) journey began in September 2009, but the entire process took more than three years from initial enquiries to delivery. The initial project focused on delivering A...

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