Premier auto-enrolment

Naomi Rainey asks Whitbread Group, owner of Premier Inn and Costa Coffee, how it achieved its low AE opt-out rate

clock

Opt-out rates continue to be a major measure of success for auto-enrolment (AE). As headline numbers go, Whitbread's are among the best.

Following its 12-week postponement window, the service industry giant enrolled 16,000 of its 40,000 employees. In this first tranche, just 2% of employees chose to leave the scheme. To date, the...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Defined Contribution

Partner Insight: From policy ambition to practical capital - the value of listed infrastructure investment companies

Partner Insight: From policy ambition to practical capital - the value of listed infrastructure investment companies

Minesh Shah, Managing Director, The Renewables Infrastructure Group
clock 10 June 2026 • 5 min read
Guided retirement could play 'critical role' in strengthening outcomes

Guided retirement could play 'critical role' in strengthening outcomes

Institute’s report says segmentation will be central to the design of guided retirement solutions

Martin Richmond
clock 08 June 2026 • 6 min read
DC strategies remain growth-focused despite market volatility

DC strategies remain growth-focused despite market volatility

Isio analysis shows providers remain focused on long-term outcomes despite geopolitical instability

Martin Richmond
clock 04 June 2026 • 3 min read
Trustpilot