Kodak case study: Breaking bad news

How to deliver difficult messages to scheme members

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Jack Jones looks at the Kodak Pension Plan's efforts to engage with members after its sponsor entered bankruptcy proceedings. The plan won Best Member Initiative in this year's Pension Scheme of the Year awards.

The task faced by trustees of the Kodak Pension Plan (KPP) is one other schemes would wish to avoid. The situation they found themselves in - effectively having acquired the scheme's sponsoring emp...

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