Changing third-party administrators can cause all sorts of issues, including loss of data. Michael Klimes looks at examples of poor transitions and asks if it is a widespread problem
An area where pension administration can go wrong is when a scheme changes third party administrator (TPA). During the transition, issues can arise that include the loss of scheme data, patchy member records...
The Pensions Administration Standards Association (PASA) has published guidance on the pensions dashboard for UK schemes, trustees and providers detailing how to get ready for the project.
Administration should be focused on what the member would ideally want, thereby delivering a better services, says John Simmonds.
HSBC will increase its assets under management on Moody’s Analytics’ defined benefit (DB) software platform, expanding its use from six to 15 countries.
Hurdles remain before dashboard implementation, writes Holly Roach.
The technological developments arising out of the pandemic will change the pensions industry forever, says Darren Philp.