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  • Admin / Technology

Give us credit: Why schemes need to make use of service credits in admin

Give us credit: Why schemes need to make use of service credits in admin
  • Daniel Taylor
  • 13 August 2019
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Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.

Another administration report tells you targets have been missed, member complaints have risen and your attempts to intervene, support and apply pressure have failed - what's your next move? You can use...

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Good communication goes beyond regulatory requirements
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PMI Student Essay Competition: What the dashboard can learn from open banking, Midata and Fitbit

LCP’s Ella Purkiss was the winner of the PMI's second student essay competition. In her paper, she sets out her ideas as to what the industry can learn from other sectors when designing and delivering the pensions dashboard.

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The lack of clarity from HM Revenue and Customs (HMRC) on guaranteed minimum pension (GMP) equalisation is “no excuse” for stalling implementation, says Aon.

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