Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.
Another administration report tells you targets have been missed, member complaints have risen and your attempts to intervene, support and apply pressure have failed - what's your next move? You can use...
Dalriada Trustees has appointed Minerva Analytics to assess its external asset managers’ ESG, voting and stewardship.
The Hays Pension Scheme has agreed a six-year contract extension with EQ Paymaster to deliver services including GMP equalisation, data cleansing, and address tracing.
The Pensions Administration Standards Association (PASA) has published follow-up guidance for administrators as they navigate their way out of the Covid-19 lockdown.
As Covid-19 increases the vulnerability of businesses to cyber attacks, Charlie Wedin and Jonathan Hazlett look at key considerations for trustees and pension professionals.
Schemes and administrators have been urged to strengthen their cybercrime resilience after heightened criminal interest in the sector.