Give us credit: Why schemes need to make use of service credits in admin
Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.
Another administration report tells you targets have been missed, member complaints have risen and your attempts to intervene, support and apply pressure have failed - what's your next move? You can use...
More on Admin / Technology
Dalriada appoints Minerva to examine ESG compliance
Dalriada Trustees has appointed Minerva Analytics to assess its external asset managers’ ESG, voting and stewardship.
Hays scheme reappoints EQ Paymaster for admin work
The Hays Pension Scheme has agreed a six-year contract extension with EQ Paymaster to deliver services including GMP equalisation, data cleansing, and address tracing.
PASA publishes Covid-19 post-lockdown guidance for administrators
The Pensions Administration Standards Association (PASA) has published follow-up guidance for administrators as they navigate their way out of the Covid-19 lockdown.
Managing cyber risk in the face of Covid-19
As Covid-19 increases the vulnerability of businesses to cyber attacks, Charlie Wedin and Jonathan Hazlett look at key considerations for trustees and pension professionals.
Schemes urged to boost cybercrime protection following surge in criminal interest
Schemes and administrators have been urged to strengthen their cybercrime resilience after heightened criminal interest in the sector.
