Lessons learned: MyCSP's Nicky Hurst on the long winter in 2014

Michael Klimes
clock • 7 min read

The MyCSP chief executive tells Michael Klimes about the challenges of bringing its administration in-house which led to pensioners not being paid on time

At a glance MyCSP was the first mutual joint venture piloted by the government  Encountered challenges in building administration from scratch Priorities include cleaning data and improvi...

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