How the PPF is modernising member services
The Pension Protection Fund is meeting the challenges of a fast growing member base by insourcing services and adopting new technologies. Stephanie Baxter speaks to chief customer officer Sara Protheroe
The Pension Protection Fund's (PPF) member services team has had a very busy couple of years. Its ambitious project to bring these services in-house for around 157,000 members of the Financial Assistance...
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