The Pensions Ombudsman (TPO) took on 2,566 early resolution cases in 2018/19 after onboarding a team from The Pensions Advisory Service (TPAS), according to its annual report and accounts.
In the document, published yesterday (18 July), the ombudsman said this was around 50% more than it had anticipated when the 240 TPAS dispute resolution volunteers were transferred last March - alt...
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