DC survey: Members want 'personal' and 'positive' communication

Kim Kaveh
clock • 3 min read

Some 70% of defined contribution (DC) members want to know their scheme is personalised and tailored to their needs, an Invesco language study reveals.

The analysis - Re-defined Contribution Schemes, unveiled today (18 October) at the Pensions and Lifetime Savings Association's (PLSA) annual conference in Liverpool - found members preferred their ...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Defined Contribution

SPP: How VfM can evolve to close the consumer gap

SPP: How VfM can evolve to close the consumer gap

Harriet Sayer looks at how the value for money (VfM) framework can become a practical tool for members

Harriet Sayer
clock 04 August 2026 • 3 min read
Nine in ten AE-eligible employees now saving into a workplace pension

Nine in ten AE-eligible employees now saving into a workplace pension

DWP figures show annual workplace savings reached £166.1bn in 2025

Martin Richmond
clock 30 July 2026 • 4 min read
Troy Clutterbuck – Value for money should be assessed across all pensions

Troy Clutterbuck – Value for money should be assessed across all pensions

Pot destinations aren’t always held to the same standards as workplace schemes

Troy Clutterbuck
clock 29 July 2026 • 3 min read
Trustpilot