Standard Life takes almost 1,000 calls a day on pension freedoms

Michael Klimes
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Standard Life has revealed it took more than 3,000 calls in the three-and-a-half days after extra retirement flexibilities were introduced on 6 April.

The insurer said conversations averaged approximately 30 minutes and customers made a variety of decisions. During the same time period, the provider said nearly 1,000 customers settled their be...

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