One in ten pension complaints are about freedoms

Stephanie Baxter
clock • 3 min read

The Financial Ombudsman Service has received 475 complaints relating to freedom and choice since last April as it reports an increase in total pension complaints.

Between 6 April 2015 and 6 May 2016 around 10% of pension complaints involved the freedoms, according to the ombudsman's annual financial review. Pension complaints increased slightly by around ...

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