The benefits of targeting communications - PP Show

Helen Morrissey
clock

Taking the time to issue personalised benefit statements can have a huge impact on improving member engagement with occupational pension schemes.

Capita Hartshead’s head of communications Louise Harris explained her ten point plan to improving scheme communications to PP Show delegates. “The benefit statement is the most important communi...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Communication

How AI is changing the way members are making decisions

How AI is changing the way members are making decisions

AI is already leading to shifts in how people find, consume and engage with information

Jonathan Stapleton
clock 09 April 2025 • 5 min read
'Prompt action' needed to improve communications and public trust in pensions

'Prompt action' needed to improve communications and public trust in pensions

Positive perceptions of pensions chiefly driven by straightforward comms and comprehension

Jonathan Stapleton
clock 21 May 2024 • 3 min read
Poor pension comms are short-changing women's retirement savings

Poor pension comms are short-changing women's retirement savings

Isla Macfarlane looks at how the industry can change the way it communicates with women

Isla Macfarlane
clock 28 March 2024 • 3 min read
Trustpilot