Schemes should prioritise communications and hold back on more complicated information to avoid disengagement, the PP Pensions and Benefits Communications Forum was told.
Speaking at yesterday's forum, Friends Life pensions communications manager David Millar told delegates that trustees should not worry if new members lack knowledge of investments. He said members can...
While in-house administration comes with its own challenges, for some schemes it can have significant advantages over third-party providers, argues Philip Dickinson
Guaranteed minimum pension (GMP) equalisation has soared to the top of pension schemes' to-do lists, with 58% stating it is a priority project, research from Equiniti has revealed.
KGC Associates' administration survey revealed the industry thinks administration is not taken seriously. Holly Roach looks at the survey findings.
Service credits are a useful feature of administration contracts, tying performance with fee levels, but they are rarely used. Daniel Taylor argues why more contracts should include them.
Cosan Consulting has launched an outsourced trustee executive support service to provide support independent from all other current provision.