The industry has spent "millions" on inadequate technology and must take it "more seriously" in order to improve member experience, says an IT specialist.
Speaking at the Pensions Management Institute's Technical Seminar, SBC Systems managing director James Markham said the prevalence of straight through processing (STP) in insurance, retail and e-co...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
In just a few clicks you can start your free Professional Pensions Lite membership, providing you access to:
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders
Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here
