The Pensions Ombudsman (PO) has ordered a company to pay £500 to a member of its pension scheme who suffered "considerable distress" because of missed contributions.
Mr Moore, along with 12 other employees of Lloyd Loom of Spalding Ltd did not receive contributions into his scheme, run by Aegon from December 2013 to February 2014.
The contributions, which were supposed to be taken by salary sacrifice, were still deducted from his salary.
Moore wrote to his company regarding the unpaid contributions, but got no response and left the scheme.
He wrote again in July 2014, and subsequently resigned from the company in November of that year. He then wrote two further letters to the company which went unanswered.
The company also failed to provide a formal response to Mr Moore's complaint to the PO.
Moore told the ombudsman he had seen a winding up order for the company - although it is still active on according to Companies House - and is worried he will be unable to recovery his money.
Ombudsman Anthony Arter ordered the firm to find out what Moore's fund would be worth if the missing contributions had been paid and make good the difference.
He also determined that Mr Moore had suffered "considerable distress and inconvenience as a result of the company's failure to pay his pension contributions", and ordered the company to pay a further £500.
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