Cost of Pension wise creeps up amid December lull

Transaction cost up 4%

Carmen Reichman
clock • 3 min read

The government's advice service Pension wise is becoming more expensive to provide to consumers, as the number of people using it dips, latest official data has shown.

The cost of handling consumer queries through Pension wise was up 4% in the last month as the number of total sessions fell. Pension wise completed 3,205 sessions, both telephone-based and face ...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Law and Regulation

Smiths News receives warning notice from TPR over Tuffnells scheme

Smiths News receives warning notice from TPR over Tuffnells scheme

Regulator considering FSD after Tuffnells sponsor entered administration in 2023

Jonathan Stapleton
clock 23 February 2026 • 1 min read
How CDC schemes can be a win for every generation

How CDC schemes can be a win for every generation

Henry Tapper and Chris Bunford say there is only so far you can go by arguing for the flexibility of drawdown and of cashing out

Henry Tapper and Chris Bunford
clock 23 February 2026 • 8 min read
SPP: Small pots policy settled as details debated

SPP: Small pots policy settled as details debated

Helen Rowan looks at how legislation to enact small pot consolidation is progressing

Helen Rowan
clock 20 February 2026 • 3 min read
Trustpilot