Pitt-Watson: Technology is not enough to drive down costs; Culture must change too

Michael Klimes
clock • 2 min read

Technological disruption will only benefit savers when financial institutions realise they must serve the needs of customers, according to London Business School's David Pitt-Watson.

In a speech on 15 March, the executive fellow talked about the findings of a report on the role of finance and its importance to the economy. He argued technology is not a "sufficient condition ...

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