Image:
Arter: "Recruitment will enable us to meet the ongoing increase in demand"
The Pensions Ombudsman (TPO) has revealed that cutting waiting times will be one of its key priorities for the year ahead as it contends with a steady increase in demand for its services.
In its 2022-2025 corporate plan, published today (3 August), the independent adjudication service said its waiting times were "too long", with 63% of 11,848 customers who were surveyed as part of i...
To continue reading this article...
Join Professional Pensions
- Unlimited access to real-time news, analysis and opinion from the industry
- Receive our in-depth monthly magazine in either print or digital format
- Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space
- Receive important and breaking news stories selected by the Editors in our daily newsletter
- Hear from industry experts and other forward-thinking leaders
- Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date
!['This guidance will help ensure firms can take decisive and appropriate action against employees for [non-financial misconduct].'](https://image.chitra.live/api/v1/wps/4428d3a/5e71eb09-2905-4fcb-98c9-6b46a9c938a0/17/fca-reception-1-323x202.jpg)
