![Arter: "Recruitment will enable us to meet the ongoing increase in demand" Arter: "Recruitment will enable us to meet the ongoing increase in demand"](https://image.chitra.live/api/v1/wps/a4fd43b/88f86fa3-34bf-4f85-8ec9-f9bd214c6395/7/Anthony-Arter-TPO-PBUK-2019-679x419.jpg)
Arter: "Recruitment will enable us to meet the ongoing increase in demand"
The Pensions Ombudsman (TPO) has revealed that cutting waiting times will be one of its key priorities for the year ahead as it contends with a steady increase in demand for its services.
In its 2022-2025 corporate plan, published today (3 August), the independent adjudication service said its waiting times were "too long", with 63% of 11,848 customers who were surveyed as part of i...
To continue reading this article...
Join Professional Pensions
Become a Professional Pensions Lite Member today
- Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
- Receive important and breaking news stories via our two daily news alerts
- Hear from industry experts and other forward-thinking leaders