DC members' digital journeys need 'vast improvement'

Consultancy warns there is still a ‘degree of apprehension’ around using online tools

Holly Roach
clock • 2 min read
DC members' digital journeys need 'vast improvement'

Digital journeys for defined contribution (DC) members must be “vastly improved” up to the point of making decumulation decisions, Hymans Robertson has warned.

The consultancy revealed pension providers must use technology and help members utilise different products to meet members' needs through retirement, including drawdown, annuities, savings vehicles...

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