LCP urges trustees to ask right questions of administrators

Blog asks trustees to focus on member feedback, meeting service levels and flexibility for admin

Jasmine Urquhart
clock • 1 min read
LCP urges trustees to ask right questions of administrators

Trustees are being asked to focus on the right questions of their administrators to improve services for members, a blog from Lane Clark & Peacock (LCP) has said.

The blog from senior consultant Ella Holloway asked trustees to focus on member feedback, transparency about service levels, administrators' flexibility, reputation and ability to manage data. I...

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