LCP urges trustees to ask right questions of administrators

Blog asks trustees to focus on member feedback, meeting service levels and flexibility for admin

Jasmine Urquhart
clock • 1 min read
LCP urges trustees to ask right questions of administrators

Trustees are being asked to focus on the right questions of their administrators to improve services for members, a blog from Lane Clark & Peacock (LCP) has said.

The blog from senior consultant Ella Holloway asked trustees to focus on member feedback, transparency about service levels, administrators' flexibility, reputation and ability to manage data. I...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Admin / Technology

'Persistent' issues with data remain, LexisNexis Risk Solutions says

'Persistent' issues with data remain, LexisNexis Risk Solutions says

Firm says regular screening is essential to build resilience and secure the best terms

Jonathan Stapleton
clock 21 November 2025 • 2 min read
PASA publishes further data guidance

PASA publishes further data guidance

Organisation has launched data quality guidance and a data improvement plan template

Holly Roach
clock 19 November 2025 • 1 min read
People's Pension launches digital pension finding tool

People's Pension launches digital pension finding tool

‘Pension Finder’ service will be free to use for its seven million members

Jasmine Urquhart
clock 14 November 2025 • 2 min read
Trustpilot