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BTPS members have 'wholeheartedly embraced' online retirements.
Nearly two-thirds of all BT Pension Scheme (BTPS) member retirements are now being undertaken fully online following the introduction of a self-serve offering earlier this year.
The scheme's services provider, Brightwell, said BTPS has seen strong adoption of its full self-serve online retirement journey, which it launched in partnership with Brightwell-owned software prov...
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