Trustees urged to check administrator preparedness for dashboards post-connection

LCP stresses importance of resourcing ahead of predicted surge in member queries

Alex Levy
clock • 2 min read
Ella Holloway: Trustees should be asking administrators now how they will manage possible matches, manual calculations, increased member enquiries and regulatory reporting requirements
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Ella Holloway: Trustees should be asking administrators now how they will manage possible matches, manual calculations, increased member enquiries and regulatory reporting requirements

As more schemes connect to the pensions dashboards, trustees must check administrators are prepared for increased operational demands before the statutory deadline on 31 October, LCP has urged.

LCP said despite schemes modelling for the likely volume of "possible matches" they will receive, they could receive more than expected when dashboards go live. FCA regulations state that in the...

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