MyCSP debacle is a warning about perils of data transfer

Michael Klimes
clock

The revelation that MyCSP has thousands of members which have experienced delayed or missed payments; is a stark tale about the difficulties of data transfer.

Everything was fine at MyCSP when it brought 1.5 million members onto one admin system, Compendia, in mid-September. However, much was amiss ten days later when calls to the administrator skyroc...

To continue reading this article...

Join Professional Pensions

Become a Professional Pensions Lite Member today

  • Three complimentary articles per month covering the latest real-time news, analysis and opinion from the industry
  • Receive important and breaking news stories via our two daily news alerts
  • Hear from industry experts and other forward-thinking leaders

Are you a trustee, investment consultant or in-house pension and benefit scheme professional? You can apply for full complimentary access here

Join now

 

Already a Professional Pensions
member?

Login

More on Admin / Technology

Technology must be at the heart of solving the UK's retirement savings challenge

Technology must be at the heart of solving the UK's retirement savings challenge

Maurice Titley explores why technology will be critical to building a pensions system that delivers better outcomes for savers

Maurice Titley
clock 17 July 2026 • 3 min read
Maps publishes pensions dashboards progress report

Maps publishes pensions dashboards progress report

Maps says it has done ‘specific’ testing with vulnerable customers to ensure ease of access

Martin Richmond
clock 08 July 2026 • 3 min read
Providers urged to focus on operational readiness ahead of dashboard deadline

Providers urged to focus on operational readiness ahead of dashboard deadline

Providers urged to focus on operational readiness ahead of dashboard deadline

Martin Richmond
clock 01 July 2026 • 2 min read
Trustpilot