Who's afraid of the opt-out rate?

Naomi Rainey says opt-out rates are still relevant

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As the biggest companies gradually start to talk about their auto-enrolment (AE) experience, we've seen some staggeringly low opt-out rates.

McDonald's revealed less than 2.5% of its directly-employed hourly-paid workforce left the scheme. Whitbread had an initial opt out of 2%, rising slightly to a still impressive 4%. Large retailers ...

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