How does culture affect custodians?

clock • 5 min read
Sharman: There has never been a better time to ask whether your custody bank actually cares about your scheme
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Sharman: There has never been a better time to ask whether your custody bank actually cares about your scheme

Pat Sharman looks at how an organisation’s culture can deliver better service and outcomes for pension scheme clients.

Few pension schemes will have dedicated time evaluating the culture of their custodian bank. Admittedly, it's not necessarily the most obvious area to review. But culture has a direct impact on the...

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